Return & refund answers
What your store's AI policy tool actually says about return windows, opened items and refunds, and whether it matches your policy page.
Shopify AI Shopping Optimization · for pet stores
AI shopping assistants are already answering questions about your store. Sometimes they're wrong.
Shoppers ask assistants things like “does this come in medium?” or “can I return it?”. The answers come from your product data and policies, as read by Shopify's catalog and your store's AI policy tool. We find the specific facts that come out wrong and fix them, with a documented before and after.
Shopify reports AI-referred orders grew nearly 13x year over year in Q1 2026 (source). We don't promise traffic; we make sure what agents say about you is accurate.
Shopper's assistant asks: “What is your return policy?”
Before
The store accepts returns within -1 days days of delivery.Proposed fix
No time limit on treat returns under our satisfaction guarantee. Apparel must be unworn, in original packaging.The store's real policy is an unlimited guarantee, but the agent-facing answer said “-1 days”. Found in a public audit; the store was not a client.
What we check
We ask your store the questions shoppers ask, then compare the answers with your actual policies and products.
Sizes & variants
Size labels that overlap or contradict the description (“Large 35+ lb”, “X-Large 35+ lb”), add-ons built as variants, and options agents can't map.
Shipping facts
Cost, free-shipping threshold, handling and delivery time, stated the same way everywhere and answerable when a shopper asks “when will it arrive?”.
Titles & specs
Literal product titles, weights, counts, ingredients and dog-size guidance that agents can quote without guessing.
Crawl & markup
Leftover robots.txt rules that hide your policy pages, plus product structured data for price, stock, shipping and returns.
Catalog search
How your products appear when searched in Shopify's agent catalog, and what the catalog's summary says about them.
Simple, fixed pricing
Scoped to your catalog after the free check. You approve the price before any work starts.
- Full agent-readiness audit with a 0–100 score
- Every issue documented with the exact agent answer quoted
- Fixes made in your Shopify admin with your approval (policies, FAQ entries, titles, size labels, variants, robots.txt)
- Before/after report re-run against the same questions
- Plain-language notes so your team can keep it accurate
Shopify AI Shopping Optimization
from $297
Small catalogs (up to about 50 products). Larger catalogs are quoted up front, usually $497–$797.
Request a free checkOne-time fee. No subscription.
How it works
- 1
Free check
Send your store URL. Within two business days we send the top issues we found, with the agent answers quoted.
- 2
Fix
If you go ahead, you add us as a collaborator. We make the agreed changes and log every edit.
- 3
Verify
We re-ask the same questions and send a before/after report you can keep.
FAQ
Doesn't Shopify do this automatically?
Partly. Shopify automatically publishes your catalog and policies to AI agents, and that part works well. But it publishes what's in your store as-is. If a return setting renders as “-1 days” or a description contradicts your size options, the agent repeats it. Automated readiness apps check that the plumbing exists. We check whether the facts are right for your store.
Will this increase my sales or AI traffic?
We don't promise that. What we can promise is documented, verifiable corrections: the before/after report shows exactly what agents said and what they say now.
Why pet stores?
Pet products depend on facts shoppers ask about: dog size and weight ranges, pack counts, ingredients, and whether opened treats can be returned. Those are exactly the details that have to be right when an assistant answers for you.
What access do you need?
For the free check, nothing: we only use public data. For fixes, Shopify collaborator or staff access limited to products, content and settings we agree on. We never touch payments or customer data.
Will you change anything without asking?
No. You approve the list of changes first, and every edit is logged in the report.
Find out what AI assistants say about your store
Send your store URL and we'll reply with a free check.
[email protected]